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Signing in to and out of Your Ancestry® Account For help signing in to the Ancestry® app, see Ancestry App Installation & Sign in Guide.

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This article is for help with the Ancestry® app on mobile devices. If you're using a computer or browser (like Safari or Chrome), see Signing in to and out of Your Ancestry® Account.

To reset your password, you’ll need access to the email address associated with your Ancestry account. If you can no longer access that email address, contact us for help.

Visit Ancestry Support to get help online for your Ancestry account and learn how to find genealogy resources with step-by-step guides.

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You can view your current Ancestry® membership, membership status, and billing details on the Account settings page of your account. Sign in at https://www.ancestry.co.uk/account.

This article is for help with the Ancestry® app on mobile devices. If you're using a computer or browser (like Safari or Chrome), see Signing in to and out of Your Ancestry® Account.